Privacy Policy

Last updated: April 2, 2026

Privacy Devices ("we", "us", "our") is committed to protecting your personal information. This policy explains how we collect, use, and safeguard data when you use our website and purchase our products.

1. Information We Collect

We collect information you provide directly when placing an order:

  • Name, email address, phone number
  • Shipping and billing address
  • Payment information (processed securely via Stripe — we do not store card details)
  • Order notes and communication preferences

We do not collect browsing behaviour beyond what is necessary for site functionality. We use Meta Pixel for advertising measurement only.

2. Payment Processing

All card payments are processed by Stripe, Inc., a PCI DSS Level 1 certified payment processor. Your card details are transmitted directly to Stripe via their secure, encrypted connection. We never see, store, or have access to your full card number, CVV, or expiry date.

For more information, see Stripe's Privacy Policy.

3. How We Use Your Information

  • To process and fulfil your order
  • To communicate with you about your order, shipping, and support
  • To comply with legal and regulatory obligations
  • To improve our products and services

We do not sell, rent, or trade your personal information to third parties.

4. Data Retention

We retain order records for as long as required by Australian tax and consumer law. You may request deletion of your personal data at any time by contacting us.

5. Cookies

We use essential cookies for session management and cart functionality. We use Meta Pixel for advertising measurement. No third-party tracking cookies are used beyond this.

6. Third-Party Services

We use the following third-party services:

  • Stripe — payment processing
  • Meta (Facebook) Pixel — advertising measurement
  • Google Fonts — typography

7. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications

8. Security

We use 256-bit SSL encryption across our entire site. All payment data is handled by PCI-compliant processors. We do not store sensitive payment credentials on our servers.

9. Contact

For any privacy-related enquiries, contact us at:
info@privacydevices.net

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.